Kiata Tolbert (CPR Instructor Kay)

About Kiata Tolbert (CPR Instructor Kay)

Kiata Tolbert, known as CPR Instructor Kay, is an AI Business Consultant, author, CPR Instructor Trainer, and founder of Caring People Rescue. She helps CPR instructors, entrepreneurs, and organizations use AI, automation, and business systems to save time, reduce administrative work, and build more sustainable businesses. With more than 25 years of experience in business operations, banking, information technology, and process improvement, Kiata combines practical business strategy with AI to help professionals work smarter—not harder. After experiencing firsthand how difficult it was to connect with businesses without spending heavily on advertising, Kiata created TrustyCerts™, an AI-powered platform, designed to connect qualified CPR instructors with businesses that need training while helping certification holders manage and renew their certifications. Her vision is to strengthen the entire CPR training ecosystem by creating more opportunities for instructors, making it easier for businesses to find qualified trainers, and helping certification holders stay current with their life-saving credentials. As the creator of the CPR Business Skool Network, Kiata teaches CPR instructors the business strategies, AI tools, automation, and systems she wishes someone taught her when she first became an instructor. Her goal is to help instructors build thriving businesses by spending less time searching for clients and managing paperwork and more time teaching, serving their communities, and saving lives. Kiata's journey into CPR is deeply personal. After losing her father to a sudden cardiac emergency, she turned that loss into a lifelong mission to prepare more people to respond confidently in emergencies. Today, she believes that teaching CPR is about more than earning a certification, it's about empowering ordinary people to become prepared before an emergency happens while helping instructors build businesses that expand access to life-saving education. As a contributing author to AI in the Field: The Human Side of AI (Chapter 24, From Certified to Consistent), Kiata shares how AI, automation, and practical business systems can help CPR instructors move from simply being certified to building consistent, profitable businesses. Through consulting, speaking, writing, technology, and the United4Safety initiative, she is committed to helping instructors embrace innovation, strengthen their businesses, encourage organizations to make CPR training available not only to their employees, but also to their families by preparing more people to save lives.